Orders are dispatched within 24-48 hours Monday to Friday, subject to payment and stock availability. Please allow 48 hours over weekends and holidays.
We currently ship goods within Germany, the EU and Switzerland. More shops www.kidsimply.at or www.kidsimply.ch.
We offer a standard delivery service with DHL:
We offer a standard delivery service with DHL:
(For shipment tracking purposes, we share the customer's email address with DHL. If this is not desired, please mention this in the order note field)
German mainland - €5.00
Estimated 3 business days after shipping
(Standard shipment tracking)
or
FREE for orders over 40 €
EU - €13.50 up to 1kg
German mainland - €5.00
Estimated 3 business days after shipping
(Standard shipment tracking)
or
FREE for orders over 40 €
EU - €13.50 up to 1kg
Switzerland-€18.00 up to 1kg
Estimated 3 - 5 business days after shipping
(International tracking and signed delivery)
Estimated 3 - 5 business days after shipping
(International tracking and signed delivery)
“If the Delivery to a non-EU country If the goods are delivered to the customer, additional duties, taxes or fees may be payable by the customer, but not to the supplier, but to the local customs or tax authorities. The customer is advised to check the details with the customs or tax authorities before ordering."
If it is not possible to deliver goods to the customer at the delivery address provided by the customer, the commissioned transport company will send the goods back to the seller, whereby the customer must bear the costs for the unsuccessful delivery. This does not apply if the customer is not responsible for the unsuccessful delivery attempt. The customer expressly reserves the right to prove that the seller has suffered no or only minor damage. In all other respects, the statutory provisions on default of acceptance pursuant to §§ 293 ff. BGB apply.
The delivery times can be found on the respective product page. The delivery time will be extended accordingly if circumstances such as force majeure affect the delivery. Force majeure includes strikes, lockouts, official interventions, energy and raw material shortages, transport bottlenecks for which the seller is not responsible, operational disruptions for which the seller is not responsible, for example due to fire, water and machine damage, and all other disruptions that, from an objective point of view, were not caused by the seller. The customer will be informed immediately of the start and end of such disruptions. If the disruption to performance in the aforementioned cases lasts more than 2 weeks after the originally stated delivery times for the product in question, you are entitled to withdraw from the contract. Payments already made by the customer will be refunded immediately.
We reserve the right to withdraw from the contract with the customer if, despite concluding a congruent hedging transaction with our suppliers, we ourselves have not been supplied correctly and on time and are not responsible for the lack of availability, we have informed you of this immediately and no procurement risk has been assumed. Payments already made by the customer will be refunded immediately.